At Gary Barclay, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store and protect information when you visit our website or purchase our products.

  1. Information We Collect

When you use our website, we may collect:

  • Your name, email address, phone number and delivery address.
  • Order details and payment transaction information.
  • Information you provide through contact forms or newsletter subscriptions.
  • Website usage information collected through cookies and analytics tools, where used.
  1. How We Use Your Information

We use your information to:

  • Process orders and deliver physical books or eBooks.
  • Respond to enquiries and provide customer support.
  • Send newsletters, book releases and updates where you have consented.
  • Improve our website, products and services.
  • Meet applicable legal and financial obligations.
  1. Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted service providers, including payment processors, delivery companies, website hosting providers and email services, to operate our business.

Some providers may process or store information overseas. Details of any overseas disclosures and relevant countries will be provided where applicable and practicable.

  1. Information Security

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access.

Information is retained only as long as reasonably required for business or legal purposes and is securely deleted or de-identified when no longer needed, where required by law.

  1. Cookies

Our website may use cookies to support website functionality, understand visitor activity and improve your browsing experience.

You can manage cookies through your browser settings.

  1. Marketing Communications

We only send promotional emails where we have the necessary consent or other lawful permission.

You can unsubscribe at any time using the link in our marketing emails or by contacting us.

  1. Access, Corrections & Complaints

You may request access to, or correction of, personal information we hold about you by contacting us.

If you have a privacy concern or complaint, please contact us through our website’s Contact page. We will review your concern and respond within a reasonable timeframe.

If you are dissatisfied with our response, you may be able to contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

  1. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The latest version will be available on this website.

  1. Contact Us

For privacy enquiries, access requests or complaints, please use the Contact page on this website.